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Door Operator Stuck in Resetting the Encoder

If your PULSE 500 Series door operator is stuck in resetting the encoder, then follow these troubleshooting steps:
  • Ensure the operator is hooked up to the door with a hard stop or limit switch.
  • Check the encoder gain value displayed on the LCD screen ( here's how ), then power off the unit and power it on again and check the message displayed on the screen.
  • If the message shown on the LCD says: "Door Is Ready: Press Open to Start", it means that the encoder has been reset due to a power outage.
  • In that case, you have to check if the built-in battery backup is connected and working as expected.

Related Articles

How to Check If Encoder Is Installed and Works Properly "Check Encoder" Message on LCD Screen Door Operator Stuck in Loop to Reset Encoder How to Check Encoder Gain

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