Door Reverses Before Reaching Close Position or As Soon as You Release the Close Button

For a too sensitive Closing Force:

• If a "Stopped: Overcurrent" message appears on the LCD, the closing force may be set too sensitive. Adjust the Closing Force setting in the STARTUP MENU as needed, selecting a value between:
  • 1 (most sensitive) and 49 (least sensitive) for the commercial model;
  • 1 (most sensitive) and 20 (least sensitive) for the residential model.

For misaligned or obstructed photo-eye/reflector:

• Check for misalignment or obstructions blocking the photo-eye or reflector. Clean, realign, or remove any obstructions. A correctly aligned and unobstructed photo-eye will have its yellow LED on.

For malfunctioning third-party reversing devices:

• A defective third-party reversing device can also cause the issue. In this case, disconnect these devices and test the door's operation again. Reconnect the devices one by one to identify any faulty unit.