1. Support Home
  2. PULSE 200 Series
  3. Door Operation
  4. Door Only Moves a Few Inches After Receiving an Open/Close Command and Then Stops

Door Only Moves a Few Inches After Receiving an Open/Close Command and Then Stops

If your door stops after moving just a few inches post an open/close command for your PULSE 200 Series door operator, try the following troubleshooting steps:

For incorrect push button station configuration:

  • The issue may stem from a third-party push button station lacking a Normally Closed (NC) contact for the STOP button. Replace the push button station (or just the STOP button contact) for a model with an NC STOP button contact. Factory-supplied wired units meet this requirement.

For improper wiring of push button station:

  • Incorrect wiring of the third-party push button station could also lead to this problem. Check and correct the wiring as needed to ensure proper operation.

Related Articles

Door Stops at the Wrong Position During Opening Door Reverses Before Reaching Close Position or As Soon as You Release the Close Button "Door is Stopped" Message on LCD Screen Door Not Closing When Using Remote or Close Timer Door Stops and Opens When Closing Door Closes Only If You Press And Hold The Close Button

Leave feedback on this article







Need more assistance?

  Click to Chat Now

Still can’t find the information you need?


By clicking “Allow All Cookies”, you agree to the storing of cookies on your device to enhance site navigation, analyze site usage, and assist in our marketing efforts. For more information please refer to our Privacy Notice.

iControls Inc. Logo

Privacy Preference Center

When you visit iControls.ca, we may store or retrieve information on your browser, mostly in the form of cookies. This information might be about you, your preferences or your device and is mostly used to make the site work as you expect it to. The information does not usually directly identify you, but it can give you a more personalized web experience. Because we respect your right to privacy, you can choose not to allow some types of cookies. Click on the different consent preferences below to find out more. As a reminder, blocking some types of cookies may impact your browsing experience on iControls.ca.

For more information, please refer to our Privacy Notice .

Manage Consent Preferences